If anything, Logan Express should be expanded to cover more routes throughout the region, with routes prioritizing connections to the transit system (before the pandemic, Massport was planning to launch a route to North Station) and running all night. A simple fix: when shuttle buses leave the Blue Line station, the majority should head directly to the terminals.įinally, the Back Bay Logan Express shuttle remains shuttered. Not every shuttle needs to do this Massport should be able to design a shuttle service plan that serves travelers using the rental car facility and travelers who have arrived via the Blue Line and simply need to get to their terminal on time. Shuttle service from the Blue Line station frustrates and discourages riders by stopping for lengthy periods at the consolidated rental car facility. It’s frustrating (and expensive) to arrive at Logan after a late flight and be confronted with few options other than a long taxi line and exorbitant Uber or Lyft surcharges. Massport already pays for Silver Line service inbound from Logan to lower dwell times paying for late night transit is the next logical step. service should allow all Logan passengers and workers to get in and out of Logan via transit. The Silver Line 1 & 3 routes should at minimum begin and end service based on flight times, i.e. This could happen next week.īeyond infrastructure solutions, airport transit services themselves must be improved. To maximize curb space, the sidewalk can be widened at the bus stops so that buses can stop in the second lane and not pull over, and vans could use the first lane in the other spaces since they have longer dwell times. Raised crosswalks and motion activated flashing lights should be used to encourage safer crossings.Ī better solution may be to require cars to use the upper level, where buses cannot fit, and restrict the lower level to buses, shuttles, and shared-use vans only. Cars typically travel slower there since there are fewer lanes and a lot of crossing traffic. This, of course, assumes that Massport and the State Police will enforce a “no cars” policy in those locations, and experience shows that neither organization has an appetite to do that.Īnother option would be to replicate the situation at Terminal C, where buses pick up passengers from boarding islands. This would enable buses to serve passengers from a travel lane and provide a level boarding platform for riders with disabilities. One option: build concrete bump outs for bus stops and extend the sidewalk out into the parking/former shuttle lane, creating a curb space parked cars can’t use. The only way to avoid this regularly occurring problem is by protecting the space with infrastructure or removing private vehicles and rideshare vehicles from certain portions of the curb. It’s not practical or advisable to have State Police stalk every Silver Line and shuttle stop.
#Airport shuttle to logan drivers
One of the key problems we notice is that without enforcement, the lane closest to the curb gets overwhelmed by drivers for transportation network companies like Uber and Lyft, and private vehicles there for pick-up and drop off (especially at Terminal B).
#Airport shuttle to logan free
Even though Massport has access to a plethora of highly paid consultants in the region, we at TransitMatters are ready to provide, free of cost, a short list of simple, straightforward and affordable policies and interventions that can turn the “Green Massport” narrative from an empty talking point to reality. A world class airport deserves a world class transit experience and Massport is not delivering anything close to that. Massport’s neglect of bus transit safety and service quality speaks to a fundamental lack of respect for transit riders, one that threatens the future of transit just as it begins to recover from the pandemic. It’s also driving up emissions, both by encouraging idling and degrading the experience for passengers who want to use transit. By not enforcing cars idling or parking in bus stops, Massport is potentially not compliant with federal law, specifically the American Disabilities Act. Instead of creating a seamless experience in which these travelers disembark right onto the terminal curb, Massport’s customer service for these folks is “take your chances by crossing active traffic lanes.” But this is about more than substandard customer service. Imagine the harried traveler with two roller bags, or young children, or elderly travel companions, or those with disabilities.
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